Intelligent Automation Services Unlock the power of intelligent automation to propel your business leveraging protiviti’s intelligent automation solutions Intelligent automation, sometimes also referred to as hyper or cognitive automation, combines automation technologies with artificial intelligence (AI) to help organisations make smarter decisions – faster and at scale. With its ease of implementation and scalability, intelligent automation provides measurable benefits across all business functions.Protiviti combines deep process and industry knowledge with AI and automation expertise to help companies solve challenges. We lead with people and process to envision how automation technology can improve operational performance, job functions and the business, and integrate that knowledge with technology to produce practical solutions that generate immediate value. Our intelligent automation consulting services We utilise both automation and artificial intelligence technologies to create solutions that power business and technology transformations. Pro Briefcase Automation strategy Identifying and establishing the optimal sustainable programme for your organisation can be challenging. We partner with clients to define roadmaps, select platforms, and perform top-down ROI analysis to establish, evolve and scale programmes. Pro Building office Artificial intelligence (AI) AI is changing the way we do business and there’s applied value for almost every function in every industry. We partner with clients to unlock the power of intelligence-based innovations for your business. Pro Document Consent Robotic process automation (RPA) RPA has become a staple for its ease of implementation and return on investment for cost reduction, improving manual functions, and overall scalability. We partner with clients to identify and maximise value from your automation investments. Pro Document Files Natural language processing (NLP) NLP creates ability for technology to understand speech and text and has applications across many areas, from chatbots to consumer conveniences. We help companies develop solutions that optimise operations, improve employee productivity, and create better experiences. Pro Document Stack Computer vision We help clients accelerate document and image processing through employing technology, such as optical character recognition (OCR) to convert documents or images into digital data. Pro Legal Briefcase Managed support We provide flexible programme support, inclusive of development, optimisation, monitoring and help desk for automation programmes at all maturity stages. We leverage talent in-country and in global delivery centers to customise services that best support your priorities. graph IoT services Protiviti’s end-to-end IoT services address this complex, connected domain by empowering your organisation to deploy, secure, and maintain IoT devices throughout their lifecycle, ultimately reducing costs, increasing revenue, improving your customer experience, and unlocking valuable insights. Our approach Our approach to hyperautomation begins with understanding the optimal strategy to meet business needs and priorities and exploring technical solutions that will yield optimal results. Following an iterative, agile process, we put the building blocks in place that will not only deliver an experience-driven solution but will enable programme scalability and through continued innovation and repeated successes.Define – Define vision, desired outcomes, success metrics and engage key stakeholdersExplore – Experiment with technologies and methods to deliver optimal outcomesBuild – Deploy solutions, operationalise the programme and build dashboards to track against key success measurementsScale – Engage the enterprise, continue to experiment, and deploy solutions Intelligent Automation partners We partner with best-in-class technologies to bring leading thinking and capabilities to our clients. Intelligent automation is a rapidly evolving area of technology, and as such we continually evaluate our automation partner ecosystem to ensure we can bring our clients emerging capabilities. Our primary partners include: Reshaping Loan Servicing Compliance Servicers in lending organisations are challenged with navigating economic headwinds that are pushing delinquency- and default-rate projections higher. This task has been complicated by increased global regulatory focus and dynamic customer expectations, which are further providing impetus for servicers to reassess existing strategies and processes from a compliance perspective while continuing to... Read more Balancing Opportunity and Risk: Security for RPA Platforms Robotic process automation (RPA) was first used to execute predetermined, rules-based tasks twenty or so years ago. Since then, RPA has functioned as a virtual workforce for businesses, which benefit from its power to collect data, execute processes rapidly and unerringly, and facilitate higher levels of quality — while enhancing customer satisfaction. Read more Leadership Milena Danielsen Strategy planning & implementation Leadership sparring partner Next gen organisations & ecosystems. Milena is a highly skilled leader with a passion for changing and challenging environments. She has more than 15+ years of experience of ... Learn more Ennika-Anneli Võrk Next Gen business intelligence & data Innovation & client experience Business performance improvement Ennika is skilled in international PMO, design thinking and classic & agile project management. Having worked in several financial institutions ... Learn more WHITEPAPER Enabling Enterprise AI Adoption Through Next-Generation Governance Artificial intelligence (AI) has become increasingly important in the enterprise, thanks in part to the rise of generative AI (GenAI). While not a new technology or concept, AI (including machine learning) holds tremendous promise to transform... WHITEPAPER Reshaping Loan Servicing Compliance Servicers in lending organizations are challenged with navigating economic headwinds that are pushing delinquency- and default-rate projections higher. This task has been complicated by increased global regulatory focus and dynamic customer... WHITEPAPER Balancing Opportunity and Risk: Security for RPA Platforms Robotic process automation (RPA) was first used to execute predetermined, rules-based taskstwenty or so years ago. Since then, RPA has functioned as a virtual workforce for businesses, which benefit from its power to collect data, execute... Button Button