Banking and Capital Markets Consulting Technology is rapidly evolving and digital adoption accelerating. Regulatory obligations are increasing in scope, rigour and complexity. Global events continue to challenge the financial services industry, exacerbating existing and exposing new risks. Banking and capital markets firms are facing demanding customer expectations to deliver seamless and uninterrupted services juxtaposed with rising cost pressures and regulatory scrutiny.Protiviti banking consulting helps financial institutions to be more effective and efficient in a way that is risk-sensitive, regulatory compliant, well-controlled, and enabled by leading technologies.Our firm is widely recognised for delivering practical solutions to financial organisations that embody the five characteristics needed to succeed in the face of disruption: human, flexible, intelligent, innovative, modular. We have assembled integrated teams of industry and process advisors with the skill to help financial services executives develop innovative solutions to confidently face emerging challenges and identify opportunities for structural transformation to enable sustained future growth.Together with Robert Half, the world's first and largest specialised talent solutions firm, Protiviti offers the unrivaled combination of consulting expertise with Robert Half’s deep pool of highly skilled and experienced professionals to solve your business challenges using our unique, flexible delivery models. Survey December 22, 2023 2024 Top Risks in the Financial Services Industry Protiviti and NC State University’s ERM Initiative have been conducting our Top Risks Survey for the past 12 years. This journey began just as financial markets around the world were starting their long, slow recovery from the global financial crisis, and has since covered the worst global pandemic in 100 years as well as near record-low interest rates followed... Learn more What we do Our services Insights Leadership Our services Our banking and capital market consulting advisors provide solutions tailored to your banks unique needs in the following areas: Pro Briefcase Internal audit Through our world-class Internal Audit and Sarbanes-Oxley practises, we ensure your IA activity provides the highest value to your organisation, whether you need to employ agile principles and AI to transform your IA function or co-source or fully outsource your Internal Audit and Controls functions. Pro Building office Regulatory compliance Our subject matter advisors use their understanding of global and domestic regulatory landscapes to help you optimise resources and design compliance risk management programs that are efficient, innovative, and, tech-enabled increasing the effectiveness and decreasing the cost of compliance. Pro Document Consent Risk management Proactive leaders know they must adopt more innovative risk management practises to succeed. We help you leverage emerging technologies, harness data and maintain a strong control environment so you stay on the leading edge of risk management while improving your bottom line. Pro Document Stack Managed solutions We provide a unique and flexible delivery model for consulting, implementation and operations services to help you address short-term skill gaps, deliver project results, and transform your organisation by creating the right team that can scale up or down quickly and cost effectively to fit your needs. Pro Legal Briefcase Digital transformation Evolving needs and customer expectations challenge even the most agile organisations. We help you think differently to redefine customer experience, explore new operating models, create enhanced digital channels, and build skills that instill a culture of innovation and agility. Pro Location Globe Cybersecurity Cybersecurity is a top priority for boards and ERM functions seeking proper visibility and understanding of their cyber threat landscape. We help firms protect data by assessing, developing, implementing and managing end-to-end agile solutions to help you safely grow your business. Pro Screen System Integration Technology Whether you are looking to automate, modernise, or embark on an end-to-end transformation journey, our technology consulting solutions can help. Our services range from strategy, design, and development through implementation, risk management, and managed services. Pro System Security Sustainability Environmental, Social and Governance (ESG) presents asset and wealth management firms with both risk and opportunity. We partner with firms to evaluate ESG strategy, identify and monitor objectives, manage risk, support sustainable finance programs, and meet compliance requirements. WHITEPAPER Sanctions Risk Assessment: A Key Risk Management Tool Faced with the growing complexity of the geopolitical landscape, governments have been using financial sanctions increasingly as foreign policy tools to respond to developments as wide ranging as regional conflicts and wars, terrorism, and human... WHITEPAPER An Open Letter to CEOs and Board Members: In Support of the Compliance Function We’ve all heard it said: “Tone at the top” is critical to the success of a compliance function, and financial institution regulators expect CEOs and boards of directors to foster a “culture of compliance” in the institutions they oversee. We’d expect... BLOGS ESG Data Management and Reporting Are the CFO’s Responsibility — Period In a global survey of CFOs and finance leaders conducted by Protiviti, ESG metrics and measurement stand out as the highest priority for the finance organization to address over the next 12 months. WHITEPAPER Sanctions: Not Just a Financial Institution Issue For banks, sanctions-related enforcement actions and large financial penalties over many years have made clear the cost of non-compliance with sanctions obligations. For other types of financial services companies as well as for non-financial... PODCAST Risky Women Podcast | Top Compliance Priorities 2024 In this episode of Risky Women Radio, host Kimberley Cole, CEO of the Risky Women organisation kicks off Series 7 by discussing the predictions for 2024 in the field of risk regulation and compliance. She is joined by Carol Beaumier and Bernadine... WHITEPAPER Ten Things Foreign Financial Institutions Should Know About Executive Order 14114 By Carol BeaumierOn December 22, 2023, when many of us had already started our holiday breaks, President Biden issued Executive Order (EO) 14114, which among other things creates new secondary sanctions risk for foreign financial institutions. For... WHITEPAPER Top-of-Mind Compliance Issues for Financial Institutions in 2024 Discover crucial insights on compliance issues for financial institutions in 2024. From AI to ESG, navigate the evolving landscape with our comprehensive guide. BLOGS Australia’s Responsible Lending Reforms: A Step in The Wrong Direction? ByLayla ShakkourandMark Burgess Australia’s lending standards and responsible lending practices have been prominent topics amongst banks and regulators in recent years, with potentially broad implications for both lenders and... BLOGS Australia’s Privacy Act is fundamentally changing: What this means for your organisation On the 28th of September, the Australian Government released its long-awaited response to the Attorney General’s Privacy Act Review Report. The Government response outlines its stance across the 116 proposals put forward by the Attorney General. In... WHITEPAPER CPS 230 – APRA’s new standard to improve operational risk and resilience On 17 July 2023, the Australian Prudential Regulation Authority (APRA) released the final new prudential standard CPS 230 Operational Risk Management, which is mostly aligned to requirements in other jurisdictions, including the United States, the... BLOGS Australian banking regulatory projects need more product manager support With so many changes to contend with in what feels like a never-ending series of unforeseeable events impacting people, processes, innovation, infrastructure and industries the world over, it’s a time of heightened risk and change on so many levels.... WHITEPAPER Australia’s Critical Infrastructure Act Reforms — A Positive Step in Strengthening Industry-wide Resilience The existing Security of Critical Infrastructure Act 2018 (SOCI Act), which requires owners and operators to take steps to safeguard defined critical infrastructure assets, has recently been amended to broaden the scope of industry sectors. This has... Button Button FSI Top Risks for Executives 2023 & 2032 Protiviti has provided specific insights for the financial service industry from the Executive Perspectives on Top Risks Report which focused on the top risks for the short term — 2023— and the long term — 2032 — from 1,304 respondents in C-suite and board positions in organisations around the globe. Read more Florida-Based Bank Optimises Customer Relationship Value Through Innovative Data Approach This Florida-based organisation has grown from a small community back to one of the state’s largest financial institutions. Over time, the bank built its reputation by maintaining the personalised service of a community bank while investing in the talent, technology and financial products customers expect from a large bank. Read more Leadership Matthew Pirera Matt is a managing director in Protiviti Australia’s risk and compliance team and is responsible for leading the delivery of best practice solutions across Protiviti’s key clients. Matt is the national financial services industry lead, also leading the Protiviti ... Learn More Mark Burgess Mark is a managing director and Protiviti’s risk and compliance solution lead. With over 17 years of risk and regulatory compliance experience in the financial services industry, he has a proven track record delivering deep insights for his clients. Mark has spent a ... Learn More Ghislaine Entwisle Ghislaine is a managing director and leader in technology consulting and business performance improvement. She has over 20 years of applied experience across strategy, transformation, and delivery, guiding CIOs, CFOs, CDOs and CISOs in transformational initiatives that ... Learn More Leslie Howatt Leslie is a managing director, and Protiviti’s technology consulting solution and diversity, equity, and inclusion lead. She specialises in digital and technology strategy as well as transformational change with over 25 years’ experience across consulting, industry, and ... Learn More